Frequently Asked Question
How to redeem promo code?
- Go clipmemo.ygeeker.com
- Login to your account by pressing Settings button.
- Redeem your code. The redemption is bind with you account.
How can I sync data across device?
You can use iCloud to sync data across device.
Sync without iCloud will be supported in near future.
The play button in memo library not working?
If the memo you want to play was created from online media, it make take seconds to buffer the content.
To get a faster and smoother experience, you may want to download them to local first.
Why I cannot transcribe my video / audio?
Currently only local file can be transcribed. If you want to transcribe online content, you may want to download it first.