Frequently Asked Questions

Why is Pro a paid feature?#

We continuously invest in optimizing and upgrading FlowFerry, which requires time, financial resources, and human capital.

The paid model ensures everyone can enjoy a high-quality experience while enabling us to maintain sustained development of a perfect product.

Where is my data processed?#

All your saved content is processed locally on your device. Even YGeeker doesn't know what you've saved.

Your data synchronization and transfers never pass through YGeeker's servers.

Why can't I see my saved content?#

If your network connection is stable and the input address is correct, it's possible that FlowFerry doesn't yet support saving from that source. You can report unsupported content to us.

You can submit unsupported URLs through the feedback channel in the App.

Some websites have anti-crawler protection enabled, which may prevent FlowFerry from saving content properly.

Why hasn't my membership been activated?#

This could be due to network issues or a system problem with FlowFerry. Try restarting the App.

If the issue persists, please don't hesitate to contact us.